Your deposit is safe. Please read our Covid Cancellation policy.
Terms and Conditions
Membership to Greener Camping Club?
As a Greener Camping Club certified site, all of our guests must become members of the Greener Camping Club to stay with us. This only applies to one person per booking. The good news is this is just £10 per calendar year, and it goes towards an organisation with a strong ethos and values when it comes to the environment, so it's a win-win.
Please note: Membership runs from the 1st of January to the end of December each calendar year. This is non-refundable in the event of cancellation for any cause what so ever.
We require a 50% deposit of the cost of your holiday upon booking, with the remaining balance payable 6 weeks prior to your arrival. If you book your holiday with less than 6 weeks until arrival, then the whole balance is payable upon booking.
Booking reservations will be held for 3 days without a deposit, at which point we will make the dates available for other potential guests to book.
Cancellation by you
If you cancel your holiday with us more than 6 weeks prior to your arrival, we will issue you with a full refund minus a £40 admin fee*.
If you cancel your holiday with us less than 6 weeks before your arrival, and we are able to re-book your dates, then we will issue you a full refund minus a £40 admin fee*.
If you cancel your holiday with us less than 6 weeks before your arrival, and we are unable to re-book your dates out then unfortunately no refund will be made.
If you are worried about the possibility of canceling your holiday with us then please think about taking out holiday insurance.
*All admin fees include the non-refundable £10 Greener Camping Club Membership, your membership however will still continue.
Cancellation by us
We reserve the right to cancel your holiday at short notice if we are subject to ill health, natural disasters, fire, flooding, unable to provide accommodation, or any other extenuating circumstances outside of our control.
In the event of cancellation by us, you will receive a full refund minus the £10 Greener Camping Club membership fee. Three Fields Campsite will not be held liable or responsible for any loss, including consequential loss, caused by our canceling. In the case of a lockdown.
Cancellation in the Event of Covid-19 Infection
What happens if you have to cancel your booking for any of the following reasons:
You or a member of your party have a positive Covid-19 test You or a member of your party have to self-isolate due to contact with a Covid-19 sufferer
You or a member of your party develop Covid-19 symptoms and are awaiting test results
Your area is put into a localised lockdown - that means you will be breaking the law if you travel.
If any of the above apply we will do our best to offer you alternative dates for your holiday. If that is not possible then the ‘Cancellation by You’ clause will apply.
Special Coronavirus Condition
If, as a result Government restrictions on campsites we are forced to cancel your holiday, we make a heartfelt request that rather than a refund, we instead hold your deposit as a credit against a later stay, valid for up to 12 months from your original holiday dates. If you postpone until the following year your Greener Camping Club membership will be carried over to the end of that year.
As a small business, we are wholly dependent on your custom for our survival.
We realise these are difficult times for all, but your support will help us get through this and continue to make My Campsite a wonderful place to stay.
Arrival and departure times
On arrival day, we ask that you do not arrive before 3pm and no later than 8pm. If you are running late for any reason then please give us a ring/email so we can make arrangements.
On departure day we ask can all pitches be vacated by 10.30am.
Thinking of others
As a family campsite, we must all be considerate of each other to ensure everyone has a pleasant experience here at three fields. This is a peaceful, tranquil area and we all should aim to keep it so. Therefore we operate a quiet time policy between 10.30pm and 8am. If you are out for the night and arrive back late, please consider other campers and your noise levels. This is not a site for partying, if you want that sort of holiday then you are welcome to book elsewhere. Persistent noisy and disruptive guests will be asked to leave the site and will not be issued a refund.
Here at three fields, we want children to have a magical experience and to engage with the countryside as much as possible during their stay. There are plenty of opportunities to do that here and lots of fields to play in. However, please do not forget that we are a (small) working farm and therefore there are some dangers (many of which are self-evident) that children must be made aware of such as campfires, cars and some machinery such as tractors may be in operation. Children should be under the supervision of a parent(s) at all times when on-site.
Although we love dogs, we do not accept them on this site. We do accept guide dogs with a registered blind person though.
We do not allow smoking in any indoor areas and undercover facilities. If you wish to smoke then please do so in the open air and dispose of your cigarettes responsibly.
Loss of property
We do not accept any responsibility for lost or stolen property.